Welcome to Soon Thye Hang’s website (www.soonthyehang.my). By accessing or using our site, you agree to the following terms and conditions. Please read them carefully before making any purchases.
1. General
This website is owned and operated by STH Marketing Sdn. Bhd., based in Malaysia.
By using this site, you agree to comply with these Terms & Conditions.
We reserve the right to modify, update, or change these terms at any time without prior notice.
2. Products and Orders
All products displayed are subject to availability.
Product images are for illustration purposes; actual products may vary slightly due to packaging or natural variations.
We reserve the right to cancel any order if the product is out of stock, pricing errors occur, or for other legitimate reasons.
3. Pricing and Payment
All prices are listed in Malaysian Ringgit (MYR) and include applicable taxes.
Payments can be made via the methods provided on our website.
Orders will be processed only upon successful payment confirmation.
4. Shipping and Delivery
We currently deliver only within Malaysia.
Shipping fees and estimated delivery times will be shown at checkout.
Soon Thye Hang is not responsible for delays caused by courier companies or unforeseen circumstances.
5. Returns and Refunds
Returns are only accepted for damaged or wrong items received.
Items must be reported within 3 days of delivery.
To request a return, contact us at enquiry@soonthyehang.my with your order number and supporting photos.
Once approved, replacements or refunds will be arranged accordingly.
6. Limitation of Liability
We shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
7. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia.
