Address: No.45-51, Jalan Bijeh Timah 30000, Ipoh, Perak, Malaysia.
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Privacy Policy

Effective Date: [1st Jan 2025]

At Soon Thye Hang, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.soonthyehang.my) and make purchases from us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, contact details (email, phone number, address), and payment information when you make a purchase.
  • Non-Personal Information: Browser type, device information, and website usage data for analytics and improvement.
  • Cookies: Our website uses cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings.

2. How We Use Your Information

Your information may be used to:

  • Process and deliver your orders.
  • Provide customer support and respond to inquiries.
  • Improve our website, products, and services.
  • Send updates, promotions, or offers (only if you have opted in).

3. Protection of Your Data

We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, or misuse. All payment transactions are encrypted and processed securely.

4. Disclosure to Third Parties

We do not sell, trade, or rent users’ personal identification information. We may share limited data with:

  • Trusted service providers (e.g., courier companies, payment gateways) for order fulfillment.
  • Legal authorities when required by law.

5. Your Rights

You may request access, correction, or deletion of your personal data by contacting us at enquiry@soonthyehang.my.

6. Changes to This Policy

Soon Thye Hang reserves the right to update this policy at any time. Updates will be posted on our website with a revised effective date.