Shopping Cart
0 Items - Total : RM 0.00
Your Cart is currently empty!
Product

Return & Refunds Policy

Option 1 – No Refunds/Exchanges:

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at 1800-22-0688 with details of the product and the defect. You can send the item you consider defective to:

STH Marketing Sdn. Bhd.
No.6, Jalan Teknologi 3/5A, Taman Sains Selangor, Kota Damansara , 47810 Petaling Jaya Selangor, Malaysia

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

Option 2 – Refunds Permitted:

We accept returns. You can return unopened items in the original packaging within 14 days of your purchase with receipt or proof of purchase. If 14 days or more have passed since your purchase, we cannot offer you a refund or an exchange. Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment. Only regular priced items may be refunded. Sale items are non-refundable. Once Quality Control has inspected the returned item(s), we will aim to process your return within 7 business days. To follow-up on the status of your return, please contact us at 1800-22-0688.

Signup for Newsletter
We’ll never share your email address with a third-party.

Contact Us

  • icon
    Address : No.6, Jalan Teknologi 3/5A, Taman Sains Selangor, Kota Damansara, 47810, Selangor
  • icon
    Careline : 1-800-22-0688
Soon Thye Hang © Copyright 2018. All Rights Reserved.